FAQs
Product
What are PranaMisu Ashwagandha Bites?
They're bite-sized snack bars made with ashwagandha and thoughtfully chosen ingredients like pistachio, makhana, dinka… designed to fit into your day as a tiny interruption- a small ritual to pause, reset, and recharge.
Are these chocolates, supplements or energy bars?
Neither. They are chocolatey snack bars while containing functional ingredients like Ashwagandha.
When should I eat a bite?
Whenever you need a tiny interruption.
Many people enjoy one:
- During work breaks
- After a stressful meeting
- In the evening
- Whenever you want a mindful pause
Will it make me sleepy?
Ashwagandha doesn't work like a sleeping pill. People experience it differently.
Is it vegetarian?
Yes.
Does it contain allergens?
Contains Tree Nuts (Almonds and Pistachio) Sesame and Soy. May contain traces of Milk Solids.
Shipping
Where do you ship?
We currently ship PAN India.
How much does shipping cost?
Free shipping above ₹1200.
₹99 shipping cost for all orders under.
How long does delivery take?
Orders are usually delivered within 7-10 business days post getting dispatched
When will my order be shipped?
Orders are generally dispatched within 2-3 Â business days.
How can I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS.
My package is delayed. What should I do?
Sometimes courier delays happen. If your order hasn't moved for several days, contact us and we'll help track it down.
Orders
Can I cancel my order?
Orders once placed cannot be cancelled.
Can I change my delivery address?
Delivery address cannot be changed once order is placed.
I entered the wrong phone number/address.
Reach out immediately and we'll do our best to update it before dispatch.
Payments
What payment methods do you accept?
We accept UPI, credit cards, debit cards, net banking,
wallets, and other payment options available at checkout.
Is Cash on Delivery available?
We do not currently offer COD.
Brand
Why is the brand called PranaMisu?
Prana represents life force and vitality. We believe life isn't meant to be rushed from one task to the next- it deserves small moments of pause. That's why we make tiny interruptions you can actually look forward to.
Returns & Refunds
Can I return food products?
Because these are food products, we can't accept returns once they've been delivered.
What if my package arrives damaged?
Please email us within 48 hours with photos of the package and product, and we'll make it right.
What if I received the wrong item?
Please email us within 48 hours with photos of the package and product, and we'll make it right.